Overview & Feature Analysis
Service hub for Microtek customers
Purchasing an appliance shouldn’t end after the item is paid for. To ensure that it stays in tip-top shape for a long time, applications like
Microtek Connect
are a must-have. This free-to-use
productivity
app in particular is developed to cater to
customers who bought Microtek
products.
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Making booking maintenance sessions easy
With a user interface that’s
easy to navigate
, Microtek Connect offers convenience at each user’s fingertips. It only requires a quick
sign-up
before it becomes usable. Once logged in, you’ll gain access to a
well-organized
dashboard
where you can
register
your Microtek products seamlessly.
Buying annual maintenance contracts
for eligible appliances and
applying for service requests
from Microtek engineers are easy to do, too. There’s also a separate
tab for ongoing tickets
, where you’ll see the status of your request. However, it can only be used by Microtek customers.
Great for Microtek customers
Booking a service request or maintenance for your trusty appliance is made easier by Microtek Connect. Users just need to create an account and register their Microtek products, then they’ll be able to purchase the services they need. A ticket queue is also accessible, updating customers in real-time.