Overview & Feature Analysis
RemoteCall: Mobile and Visual Support Service
RemoteCall is a free Android app developed by RSUPPORT Co. Ltd. that allows users to receive remote support for their mobile devices and visual support via their device's camera. With RemoteCall, customers can quickly and easily connect with support agents by entering a 6-digit connection code. Once connected, support agents can provide mobile support, solving device problems by sharing the screen and controlling it remotely. If on-site support is needed, agents can switch to visual support mode, allowing them to view the site and provide solutions directly.
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One of the key features of RemoteCall is that customers can receive both mobile and visual support with a single app. Support agents can instantly switch between the two modes as needed. RemoteCall is also the fastest remote support service available, accessed from a web browser without the need to install a remote support program. Customers can easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
RemoteCall requires access to the device's camera, microphone, and installed app list to provide its services. The app also has an "Appear on top" option that is used for device control status and screen drawing.
Overall, RemoteCall is a convenient and reliable app for those in need of mobile or visual support for their devices.